Shipping & returns

• WORLDWIDE SHIPPING with DHL Express climate compensated. 
• We aim to ship all orders within 48 hours, unless something else is stated in the product description.
• We operate Monday to Saturday and not on public holidays.
• We ship from Tromsø - Norway, and estimated delivery times from dispatch are as follows, but should only be viewed as a guide: Europe: 1-3 days, USA: 3-5 days, Australia: 4-6 days, rest of the world: up to 12 days. Be aware that Rein Love Clothing are not responsible for any delays caused by any local customs clearance processes.
• Your purchase will not be subject to import duties and taxes for all purchases from Norwegian kroner 2000,- / € 200 / $ 200. Norway is standing alongside  the EU, and that's the reason why tax and import duties also apply for orders to European countries. Because of this we have decided to cover all of these charges for all our friends in Europe, and also for the rest of the world. 
• Returns: Please notifiy us of your intentions to return the Item within 48 hours of delivery. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund or exchange. We must stress that in order to receive a refund or exchange, the item(s) must be unworn and in perfect condition, with all labels attached. Please follow the steps below: Simply return the item or items in their original condition within 14 days of receipt to the following adress:

         Rein Love Clothing, Storgata 98, 9008 Tromsø, Norway.

Make sure to include the Phonenr +4740857410 and mail: hello@reinlove.com. We recommend International return to be sent with DHL and it is important to write "Return of AWB (your parcel number)" Warranty replacement to avoid the parcel being due to further taxes and duties. 

         After shipping it; Send the parcels tracking nr to hello@reinlove.com                                                                                                                  

• We will issue a full refund on receipt, or exchange the item for a different size / colour if preferred and available.
• The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. PLEASE NOTE: New and unused means that there are no marks on the item or any wear on the tags. We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.

• GIFT RETURNS

  If you have received an item from Rein Love Clothing as a gift you can exchange it for another item of the same value or more provided you pay the cost difference and the additional shipping, taxes, and import duties, and any additional charges which may incur as a result of exchange.